Ramsford Cruise for Cruise Lines
Turn your cruise app into a revenue-generating personal butler.
Ramsford is designed for cruise guests — built to provide the intelligence, guidance, and personalization that turns a good cruise into a great one. Integrate it with your systems and it becomes your connected intelligence layer — recommending, reminding, and upselling across dining, excursions, spa, and entertainment. Guests get a better cruise. You get more onboard revenue.
Revenue potential
More excursions, specialty dining, spa, drink packages, and premium experiences — surfaced at the moment guests are ready when you integrate.
Guest satisfaction
A personal butler in every guest's pocket. Fewer missed reservations, better days ashore, a more personal cruise.
Operational design
Integration-ready architecture designed to help increase guest engagement and surface open slots at the right moment.
Premium experience
A modern, intelligent layer on your app that makes your brand feel a class above.
Two layers. One butler.
Ramsford works for every passenger out of the box. When you integrate, the same butler becomes connected — aware of availability, preferences, and loyalty in real time.
Standard Mode
Every passenger. No integration.
Works independently for all cruise guests, on any line.
- ✓Itinerary intelligence
- ✓Port recommendations
- ✓Dining guidance
- ✓Onboard FAQs
- ✓Sea-day suggestions
- ✓Menu insight
- ✓Entertainment overview
- ✓Weather & packing
- ✓Excursion recommendations
Premium Integrated Mode
Your connected intelligence layer.
When you purchase the integration package, Ramsford connects to your systems and starts driving revenue.
- 🍽️Dining Intelligence — Ramsford sees what's actually available and turns it into the right suggestion at the right moment.
- ⛵Excursion Intelligence — Matches each guest to the shore experiences they'll love — while there's still space to book.
- 🌿Spa & Wellness Intelligence — Fills open appointment slots by surfacing the right treatment to the right guest at the right time.
- 🎭Entertainment Intelligence — Keeps guests on top of what's happening tonight — and nudges them before the good seats are gone.
- ✦Guest Experience Intelligence — A memory of every guest — preferences, loyalty status, and onboard behavior — applied to every suggestion.
- 📈Revenue Optimization — Every interaction is an opportunity to sell more of what the guest already wants.
Intelligence that sells.
Once connected, Ramsford turns availability, preferences, and timing into the right suggestion — at the moment a guest is ready to say yes.
Dining Intelligence
- →Live reservation availability
- →Personalized restaurant recommendations
- →Preferred-dining awareness
- →Smart dining reminders
- →Premium & specialty restaurant upsells
Excursion Intelligence
- →Real-time availability awareness
- →Personalized excursion recommendations
- →Targeted upsell opportunities
- →Schedule coordination around port times
Spa & Wellness Intelligence
- →Available appointment slots
- →Live promotions & offers
- →Proactive booking suggestions
- →Personalized wellness recommendations
Entertainment Intelligence
- →Live show & event schedules
- →Seat & venue availability
- →Personalized recommendations
- →Showtime reminders
Guest Experience Intelligence
- →Personalized recommendations
- →Loyalty-aware suggestions
- →Guest preference memory
- →Onboard behavior insights
Revenue Optimization
- →More specialty dining covers
- →More excursions booked
- →More spa & wellness bookings
- →Drink packages, shopping & premium experiences
Integration packages.
Start connected, grow into full guest intelligence. Each tier builds on the last.
Tier 1
Basic Integration
Connected awareness
Ramsford syncs with your itinerary and surfaces what's onboard — the fastest way to a connected guest experience.
- ✓Itinerary sync
- ✓Dining visibility
- ✓Excursion awareness
- ✓Event recommendations
Tier 2
Premium Integration
Personalized & predictive
Reservation-aware and personalized. Ramsford learns each guest and turns availability into bookings.
- ✓Reservation awareness
- ✓Guest personalization
- ✓Preference engine
- ✓Upsell intelligence
Tier 3
Enterprise Cruise Butler
Full guest intelligence
The complete connected butler: full guest intelligence, predictive recommendations, and executive analytics.
- ✓Full guest intelligence
- ✓Predictive recommendations
- ✓Advanced personalization
- ✓Executive revenue analytics
A better guest experience. Integration-ready architecture.
Passengers upgrade to the Premium Butler Experience. You keep the majority of every upgrade — and capture all the incremental onboard spend Ramsford drives on top.
Passenger upgrades
"Upgrade to Ramsford Cruise Premium Butler Experience"
Cruise line earns 80%
The lion's share of every upgrade flows to you.
Ramsford earns 20%
We only win when guests choose to upgrade.
The split, on a $19 upgrade
Every upgrade is tracked per cruise line for transparent revenue reporting. Plus the excursion, dining and spa bookings Ramsford drives are 100% yours.
Start Here
90-Day One-Ship Integration Pilot
Pick one ship. We integrate Ramsford for 90 days and measure the lift — no fleet-wide commitment. We don't sell fleet-wide on day one — we prove the lift on a single ship first.
What we measure together
- ✓Passenger engagement
- ✓Excursion lift
- ✓Dining lift
- ✓Spa lift
- ✓Guest satisfaction improvement
- ✓Reduced guest-service demand
Request your pilot
Tell us about your fleet. We'll scope a one-ship integration with you.